Built for single-location cafés, salons & clinics

Turn one-time customers into
regulars.

One QR at the counter captures reviews, emails and repeat visits in 12 seconds — so your best customers come back, and the unhappy ones tell you privately before Google hears about it.

No card required Live in under 60 seconds Cancel anytime
9:41welcomly.io

How was your visit to Lantern Coffee?

Powered by Welcomly

Happy customers are routed to Google. Unhappy ones stay private.

Scan me

Your Welcomly loop

See what one QR could be worth

Scans / mo
858
5★ reviews / mo
+206
Extra revenue
£2,621

Modelled on ~55% scan rate, 24% review conversion and a 12% repeat-visit lift — the median for single-location businesses on Welcomly in their first 90 days.

340+
cafés
180+
salons & barbers
90+
dental & health
60+
boutique hotels

Why teams switch to Welcomly

The impact on your business, made obvious.

Three compounding wins from the moment you go live — fewer blind spots, more public 5-stars, and a customer list that's finally yours.

Sentiment · last 30 days AI
68% positive14% negative
Waiting times
24
Cold food
11
Staff attention
8
Bathroom cleanliness
5
AI recommends:Add a second server between 7–9pm on Fridays — 62% of "waiting times" mentions cluster there.

Spot problems before they hurt you

AI reads every private comment, tags recurring themes, scores sentiment and tells you exactly what's dragging your rating down — with an action for the week.

Before
4.1
142 reviews
After
+242%
4.7
486 reviews
Google4.8· 312
Trustpilot4.6· 118
TripAdvisor4.7· 56

More 5-stars on the platforms that matter

Happy customers get routed to Google, Trustpilot or TripAdvisor. Unhappy ones write to you privately. Your public rating climbs — and so does your organic reach.

Emails captured · 14 days
+186
+42%
S
Sarah M.
sarah@…
QR · Table 12
J
James P.
james@…
NFC · Front desk
A
Amara K.
amara@…
Receipt
L
Liam O.
liam@…
Landing page

Own the customer relationship

Capture names, emails and consent from customers you'd never have heard from again. Build a first-party list you can market to — not one you rent from platforms.

Why customers actually respond

More feedback starts with less friction.

Most review requests fail because they feel like work. Welcomly turns feedback into a 20-second, two-tap interaction customers are happy to finish.

Zero-friction entry

QR codes, NFC taps and receipt links open instantly on any phone. No app, no login, no typing a URL.

AI review helper

Customers tap what they loved and the AI drafts kind, on-brand words they can edit or copy. No blank-page anxiety.

Smart routing + rewards

Happy customers reach Google, Trustpilot or TripAdvisor. Unhappy ones stay private. Optional vouchers reward completion without making reviews feel conditional.

Step 1

How was your visit?

Step 2

What did you love?

Great serviceFriendly staffAtmosphere
“We had a wonderful visit to Lantern Coffee. Highly recommend.”
Thank-you unlocked
Free flat white on your next visit
Reveal at the counter on your next visit.

Everything you need

A single platform for reviews, feedback and audience growth.

Smart QR codes

Print, place and forget. Every scan is tracked, routed and optimised for the review platform of your choice.

Route reviews intelligently

Happy customers reach Google or Trustpilot. Unhappy ones write to you privately — before it becomes a public one-star.

Capture your best fans

Grow a mailing list of customers who love you, with clear consent — never conditional on leaving a review.

Analytics that matter

Scans, conversions, top locations, best staff, hourly heatmaps. Understand what's really driving reviews.

NFC-ready

Tap-to-review NFC cards for your table, desk or lanyard — same URL, same analytics, zero friction.

AI review helper

Suggest kind, on-brand words to customers who choose to leave a review — never scripted, always their voice.

How it works

Three steps between a happy customer and a five-star review.

  1. 1

    Design your journey

    Drag-and-drop blocks: welcome, ask experience, review redirect, private feedback, email capture, thank-you.

  2. 2

    Print your QR or tap an NFC card

    Download branded QR codes for tables, receipts, checkouts, delivery bags — or link an NFC tap card.

  3. 3

    Watch reviews and feedback flow in

    Every scan, click and comment lands in your dashboard with location, staff and channel breakdowns.

Lantern Coffee · This week
322 scans +34%
Review clicks
228
Private feedback
14
Emails captured
86

Owners, not logos

Real single-location owners, real numbers.

We don't show enterprise logos because you don't run an enterprise. Here are three owners running one location — and what changed after they put a Welcomly QR on the counter.

Café
The QR sits by the till. We went from begging for reviews to watching them arrive on their own — and we finally have an email list of regulars.
+38 Google reviews in 6 weeks
Maria Alvarez
Owner, Lantern Coffee · Brighton
Salon
Two unhappy clients messaged us privately instead of posting one-stars. That alone paid for the year. My rating has never been higher.
4.2 → 4.8 stars in 90 days
James Okafor
Founder, North Cut Studio · Manchester
Dental practice
Every new patient walks out with a scan-and-review card. We know which hygienist is driving the most reviews and it's changed how we run appraisals.
£3,400 recovered voucher revenue
Dr. Helena Rees
Principal Dentist, Rees Dental · Bristol

Pricing

Priced around your business, not our tiers.

Every business is different. Tell us about your setup and we'll put together a plan that fits — no hidden fees, no lock-in, and you can walk away any time.

What your price is based on

  • Locations
    One counter or ten — most of you have one.
  • Team size
    Staff attribution and per-person leaderboards.
  • Monthly scan volume
    You only pay for the activity you get.
  • Add-ons you actually want
    Printed NFC cards, SMS, custom domain — all optional.

Typical setups

Single café or salon
≈ £29–49 / mo
1 location, up to 5 staff, printable QR + NFC
Multi-chair salon / small clinic
≈ £59–89 / mo
Staff leaderboard, recovery inbox, vouchers
Small group (2–5 sites)
Custom
Per-location dashboards, custom domain, SMS

Illustrative ranges. Your actual quote depends on volume and add-ons — we'll walk you through it on a 15-minute call.

Free 14-day pilot 30-day money-back guarantee Setup help included Cancel anytime

Start earning better reviews today.

Free for 14 days. Cancel anytime. Zero setup — your first QR code is ready in under a minute.

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